For our Orelia London range, to keep our jewellery affordable, all styles are made using Brass and electro plated, the plating contains real Gold or Silver. All are finished with an anti-tarnish coating to ensure the plating stays in tip top condition for as long as possible.

For the ORELIALUXE collection, our designs are created in either 925 sterling silver or brass base for the more weighty fashion styles. Then plated in a thicker layer of either 18 carat gold or 925 silver to a minimum of 0.5 microns.

Our Sterling Silver styles are tested by an independent third party, the Assay Office, which guarantees that the precious metal is what we say it is. All Sterling Silver 925 styles are Hallmarked.

All Orelia Jewellery is Nickel safe, Lead free and falls within EU regulations

We advise that anyone with metal allergies doesn't wear our jewellery. For more information, please

There are a few basic tips to help keep your jewellery in the best condition for as long as possible:

Ensure your jewellery is kept tangle free and fastened to prevent wear and tear. Keeping on a jewellery tree or in jewellery storage is advised.

Always remove your jewellery when in contact with water – showering, swimming, bathing and not forgetting when you apply body lotion or perfume. Jewellery hates getting wet or any form of moisture!

For Sterling Silver styles, you may notice these naturally tarnish with time. We have applied an anti-tarnish coating for longer wear but if you do notice tarnishing then you can clean with a soft, lint-free cloth.

We deliver all over the world – delivery charges apply, and we offer express shipping to many countries. We currently don't deliver to Russia.

Yes, you have 60 days to return your order. Please refer to our Delivery & Returns page. We only refund postage on returns if the item is faulty, it is always best to email us first before sending your return.

Most of our packages are letter-box sized so can be popped through your door even when you aren't home. If goods cannot be delivered as there is no-one in, a card will be put through your door, and goods will be held at the local post office.

Once goods have been dispatched, we will e-mail you. If you haven't received your goods within specified time of delivery requested please  

Please contact us at Orelia Head office.

Once your order has been dispatched you will be notified via e-mail.

While every effort is made to protect goods during transit, if goods are damaged when you receive them, then please contact us. Details can be found on the Contact us page.

Please contact us, details can be found on the Contact us page.

Please contact us, details can be found on the Contact us page.

Once an order has been placed we are unable to change it or cancel it.

Yes, we do, please go to the Wholesale page for details.

We accept payment using all major credit and debit cards, PayPal, Klarna, Apple Pay, Google Pay and Shop Pay.

We accept Amex, Mastercard, Visa Debit, Visa Delta, Visa Electron, Maestro, Solo and Maestro.

All credit and debit cards will be debited at the point of order.

Your personal information isn't supplied to any third parties and your details will be kept confidential. No third parties have access to our customer list. Please go to the Privacy Policy page for details.

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