Job Description: Distribution Centre Supervisor

Location - Worthing Distribution Centre

Reports To: Distribution Centre Manager

Full time – 35 hours per week

£27k-£29k

About Us

We are a fast-paced, multi-channel business operating across retail, wholesale, and e-commerce markets. Our distribution centre serves stores, wholesale customers, and online shoppers worldwide. We are looking for a proactive and experienced Distribution Centre Supervisor to help drive operational excellence and customer satisfaction across all channels.

Launched in 2008, Orelia is a leading multi-channel fashion jewellery business with a thriving online business also supplying to major online retailers and boutiques. Born out of a need for beautiful, fashionable, good quality yet affordable jewellery, Orelia bridges the gap between high street and designer brands.

Position Overview

As the Distribution Centre Supervisor, you will oversee the daily operations of our warehouse to ensure accurate and efficient receiving, inventory management, order picking, packing, and dispatch processes. You'll lead a team focused on meeting the needs of retail stores, wholesale clients, and e-commerce customers — balancing speed, accuracy, and cost-efficiency.

Key Responsibilities

·        Supervise and coordinate warehouse operations across retail, wholesale, and e-commerce fulfilment channels.

·        Allocate resources based on fluctuating order volumes, promotions, and seasonal demand.

·        Lead, train, and support a team of warehouse operatives.

·        Ensure accurate picking and packing of orders for store replenishment, wholesale orders, and direct-to-customer shipments.

·        Monitor order processing times and maintain high order accuracy, dispatch times, and returns handling.

·        Implement and maintain best practices for multi-channel fulfilment workflows.

·        Liaise with all department teams to ensure real-time stock accuracy across all platforms.

·        Oversee inbound operations including supplier deliveries, cross-docking, and stock put-away.

·        Drive continuous improvement initiatives around warehouse layout, pick strategies and packing efficiency.

·        Use business systems to track orders, inventory, and team productivity.

Requirements

·        3+ years of warehouse or distribution experience, ideally in a multi-channel environment.

·        1+ years in a supervisory or team lead role.

·        Strong understanding of retail, wholesale, and e-commerce order fulfilment models.

·        Familiarity with integrated order management systems.

·        Demonstrated leadership, team-building, and communication skills.

·        Comfortable working in a fast-moving environment with competing priorities.

·        Flexible and willing to work weekends or extended hours during peak seasons.

What We Offer

·        Competitive salary and benefits package

·        Staff discounts

·        25 days annual leave

How to Apply

Please send your CV and a brief cover letter to glenn@orelia.co.uk, referencing "Distribution Centre Supervisor – Orelia" in the subject line.

No agencies please.